You agree to the term and condition of the company (Loxlly’s Electrical Installation Ltd). We will provide skilled electricians to carry out work and complete the contract in time.

We have the right to slow down work as its own discretion were our company agrees to execute work given by the customer those works shall be carried out by our designated electricians at its absolute discretion.

We will charge payment to the customer according to our company’s current hourly rate this includes material supplied by the company and the time spent by our certified electricians carrying out the task. All work shall be subject to VAT.

For fixed price contract we charged 10% over and above the total hourly rate cost. This includes Labor and Materials.

Loxlly’s Electrical Installation Ltd will not be under any obligation to provide estimate to the customer and will only be bound in writing to the customer & this is signed by authorised agent of the company. And lastly the company is not responsible by any price estimate provided orally in which mistakes happen.

Collection of Material:
Collection of non-stock items is chargeable but:
(a) Must be reasonable and kept to a minimum time.
(b) When our license electrician leaves the area he should always inform the customer this is mandatory.
(c) The customer must be inform if the collection time is likely to exceed 60 minutes.
(d) Only our certified engineer is allowed to leave the premises to collect parts.
(e) Non-chargeable for collection of materials which normally stocked items.

We immediately billed customer after delivery and add additional 4% interest for overdue bill until it is fully paid by the customer.

The company shall be responsible for its personnel to accomplish the work in due time and date as agreed by the customer and to the company.

The Guarantee shall be for labour only in respect of faulty workmanship for 12 months from the date of completion with the manufacturers warranty in force. The Guarantee will become null & void if the work/appliance completed/supplied by the Company is:
(a) Subject to misuse or negligence.
(b) Repaired, modified or tampered with by anyone other than a Company operative. The Company will accept no liability for, or guarantee suitability, materials supplied by the Customer & will accept no liability for any consequential damage or fault.

The company will not guarantee any work in respect of blockages in waste & drainage systems etc.
The company will not guarantee any work undertaken on instruction from the customer & against the written or verbal advice of the operative/engineer.
Work is guaranteed only in respect of work directly undertaken by the company & payment in full has been made. Any non-related faults arising from recommended work which has not been undertaken by the company will not be guaranteed.
The company shall not be held liable or responsible for any damage or defect resulting from work not fully guaranteed or where recommended work has not been carried out. Work will not carry a guarantee where the customer has been notified by the operative either verbally or indicated in ticked boxes or in Comments/ Recommendations of any other related work which requires attention.
The customer shall be solely liable for any hazardous situation in respect of Corgi Regulations or Gas Warning Notice issued.

Where the Company agrees to carry out works on installations of inferior quality or over ten years old at that date no warranty is given in respect of such works & the Company accepts no liability in respect of the effectiveness of such works or otherwise.

These terms & conditions may not be released, discharges, supplemented, interpreted, varied or modified in any manner except by an instrument in writing signed by a duly authorised representative of the Company & by the Customer. Further, these terms & conditions shall prevail over any terms & conditions used by the Customer or contained or set out or referred to in any documentation sent by the Customer to the Company; by entering into a contact with the Company the Customer agrees irrevocably to waive the application of any such terms & conditions.

When delay happen in any circumstances the company shall not be liable or no obligations for not reaching the deadline for whatsoever reason that is way beyond our control, Instead the company shall be entitled for extension of the time to complete such obligations.

Where a customer has requested a cancellation of work such expenses thereby incurred shall, at the discretion of Loxlly’s Electrical Installation Ltd be chargeable to the customer.